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IT Support Tutorials & Guides

Practical IT Support tutorials, troubleshooting notes and implementation guides from real projects.

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Proposed Budget i3 PC under £200
IT Support

Proposed Budget i3 PC under £200

i3 workstation upgrade running Windows 7 So another year gone and our workstations running Windows 7 are somewhat lagging when opening too many apps. The recent release of Windows 8 has led to a review of our developer's equipment and the verdict is that our workstations need upgrading (it always is). So on a budget (i...

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The greatest invention in IT
IT Support

The greatest invention in IT

Not a useful note and more of a personal opinion then factual, but beyond the inventors of the Internet or any hardware has to be the following notion from IBM: a 1976 research report by Lance A. Miller and John C. Thomas of IBM, noted that "It would be quite useful to permit users to 'take back' at least the immediate...

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Newbies guide to be the local computer guy
IT Support

Newbies guide to be the local computer guy

Get business cards made. Pass them out where ever you go. Don’t rent a storefront yet. Go to people’s businesses/homes and do the repairs there. Ask local businesses if you can post a flyer in their window or on their cash wrap. Initially, charge a nominal fee…maybe something like $30/hour just to build up a client bas...

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Checklist for the local computer repairs
IT Support

Checklist for the local computer repairs

Equipment List: Car Notebook Mini-USB mouse (wired) Norton Ghost USB Drive for storage (backing up clients pc) USB Drive with drivers/software/portable apps USB Dongle connecting to an Internet Provider OS disks Document Templates: Service Agreement Template Computer Repair Invoice Template Documents: Service Agreement...

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Passwords: Did-you-know
IT Support

Passwords: Did-you-know

The following is a list of items I use to include on password checker pages: A program called LC4 (formerly L0phtCrack) used by governments and the military boasts being able to crack 90% of user passwords in under 48 hours on a Pentium II/300. Additionally, it claims that it can crack 18% of the passwords in under 10...

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Can't play music after Firmware Update Version 3.0
IT Support

Can't play music after Firmware Update Version 3.0

Well we're all happy that the iPlayer from the BBC has come to PS3 in Europe but I'm less impressed about the multi-audio output. My setup is that the sound goes from the Playstation to the Sound System via Optical Out. I found that if you do enable the multi-audio output then you can play music again. What a bummer yo...

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