Cloud systems development for...Zoho AnalyticsZoho BooksZoho CRMZoho DeskZoho ExpenseZoho FlowZoho InventoryZoho LMSZoho Marketing AutomationZoho OneZoho PeopleZoho QntrlZoho RecruitZoho SurveyZoho VoiceZoho WorkdriveZoho...pushing the product beyond its design

What

We publish practical articles and implementation notes covering the Zoho application suite, focused on real-world configuration, integrations, limitations and undocumented behaviour encountered in live systems.

Why

Zoho is powerful but its real complexity appears during implementation. This section exists to document solutions, edge cases and lessons learned that are rarely covered in official documentation.

How

Content is based on hands-on delivery work across Zoho CRM, Finance, Analytics and related platforms, supported by testing, troubleshooting and repeatable implementation patterns used in production environments.

Articles on Zoho

Zoho CRM: Client Script: Swap Quote Account with Deal Lookup

What? A very quick article on a small client script to set the Account field on the Quote from a lookup field on the Deal record. Why? The use-case here is that I have a client who is a supplier. The opportunity (aka Deal) will be in the end customer's name so it is their name in the Account field. When
Zoho Deluge - Multi-line Variable Assignments and Expressions

What? A short article explaining how Zoho Deluge allows a variable assignment to be written across multiple lines, as long as the statement ends with a semi-colon. This has a limited number of use cases, but is useful to be aware of if you have not come across it before. Why? In many Deluge scripts, assignments are often more than a single value.
ZohoBooks: Broken UK Banking Feed

What? This is an article on restoring an automatic banking feed within Zoho Books, specifically within the United Kingdom. The article serves as a store for both a possible resolution as well as findings from the research/investigation into the issue. Why? The workaround for a lot of our clients is to do a manual import (CSV) of the transactions for a particular

Part of Something Bigger

My work sits within a wider delivery team at Ascent Business Solutions, recognised as a leading Zoho Premium Solutions Partner in the United Kingdom. Clients are supported by a team rather than an individual, covering everything from small technical fixes through to full Zoho CRM migrations and complex implementations. The team I manage focuses on API integrations between Zoho and platforms such as Xero, Shopify, WooCommerce and eBay, solving problems that are often undocumented or previously unsuccessful. Outcomes are measured in practical terms, including improved efficiency, scalable systems and clear returns, from helping new ventures grow into six-figure monthly operations to delivering rapid gains through streamlined payments and automated, data-driven processes.

Build It Properly!

CRM delivery based on proven methods and hands-on experience.

Each solution is developed with a clear understanding of how the business operates day to day. Workflows and automations are carefully planned to streamline processes, improve data accuracy and support operational efficiency. By focusing on sound technical design and practical delivery, the result is a CRM system that remains stable, adaptable and fit for growth as requirements evolve.

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