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Zoho Deluge: Push Multi-Select Picklist containing Commas from CRM to Creator

What?
A very quick article on how to push a multi-select picklist from CRM to Creator.

Why?
We're trying to create a record in Creator off a button on the CRM Potential/Deal record. The CRM module has a multi-select picklist which will use commas to delimit but one of the options has a comma in its value.
copyraw
// What I have in CRM:
{"My_MultiPicklist":["Option1","Options 2, 3"]}

// What Creator understands: FAILS
{"My_MultiPicklist":["["Option1","Options 2, 3"]"]}
  1.  // What I have in CRM: 
  2.  {"My_MultiPicklist":["Option1","Options 2, 3"]} 
  3.   
  4.  // What Creator understands: FAILS 
  5.  {"My_MultiPicklist":["["Option1","Options 2, 3"]"]} 
With workaround .toString()
copyraw
// What Creator understands: FAILS
{"My_MultiPicklist":["Option1","Options 2"," 3"]}
  1.  // What Creator understands: FAILS 
  2.  {"My_MultiPicklist":["Option1","Options 2",3"]} 

How?
So the way to push this value over to Creator is by converting the list to a string... notably comma delimited:
copyraw
// Reading CRM:
l_MyMultiPicklist = List:String();
l_MyMultiPicklist.add("Option1");
l_MyMultiPicklist.add("Options 2, 3");

// Push to Creator:
m_CrmFields = Map();
m_CrmFields.put("My_MultiPicklist": l_MyMultiPicklist.toString(","));

// Yields ERROR: Failure, Invalid column value \"Options 2, 3\" specified
// i.e. Cannot match picklist option in Creator (Options 2 is split from 3)
  1.  // Reading CRM: 
  2.  l_MyMultiPicklist = List:String()
  3.  l_MyMultiPicklist.add("Option1")
  4.  l_MyMultiPicklist.add("Options 2, 3")
  5.   
  6.  // Push to Creator: 
  7.  m_CrmFields = Map()
  8.  m_CrmFields.put("My_MultiPicklist": l_MyMultiPicklist.toString(","))
  9.   
  10.  // Yields ERROR: Failure, Invalid column value \"Options 2, 3\" specified 
  11.  // i.e. Cannot match picklist option in Creator (Options 2 is split from 3) 

Solution: In the Creator picklist/dropdown options, change any comma to , then in your CRM code to create the record in Creator:
copyraw
l_MyMultiPicklist = List();
for each r_PicklistOption in r_DealDetails.get("My_MultiPicklist")
{
	v_PicklistOption = r_PicklistOption.trim().replaceAll(",", ",",true);
	l_MyMultiPicklist.add(v_PicklistOption);
}
m_CrmFields.put("My_MultiPicklist",l_ProductCategories.toString());

// Yields: SUCCESS: Note the "," will display as a comma in both Creator and CRM.
  1.  l_MyMultiPicklist = List()
  2.  for each r_PicklistOption in r_DealDetails.get("My_MultiPicklist") 
  3.  { 
  4.      v_PicklistOption = r_PicklistOption.trim().replaceAll(",", ",",true)
  5.      l_MyMultiPicklist.add(v_PicklistOption)
  6.  } 
  7.  m_CrmFields.put("My_MultiPicklist",l_ProductCategories.toString())
  8.   
  9.  // Yields: SUCCESS: Note the "," will display as a comma in both Creator and CRM. 
Category: Zoho :: Article: 719

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Joel Lipman
www.joellipman.com

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