What?
This is an article to document how to have two submit buttons on a non-stateless form which both submit the form but one leaves the current record open while the other redirects to the reports view.

Why?
A client wanted a "Save" button on their form as well as a "Save & Close" button. The "Save" button would submit the form but keep the user on the record form. The "Save & Close" button would submit the form and then redirect the user to the report view of the records.


Sounds simple but you can only set a form to redirect to one link and adding a HTML anchor link (<a href>) to the page won't help as you need to submit the form before redirecting the user.  A HTML <input type=submit> element to the page won't help either as you need to redirect the user to the specified report after submitting the form.

How?
Well as always, I'm going to cheat. My solution here was to simply repurpose a decision box field in Creator; then re-style it to look like a button; then add a workflow on click of this field.

What?
This is an article to hopefully resolve for you quicker than it took me, why a zoho.crm.searchRecords() returns some of the records but omits others.

Why?
The use-case was that we were creating a custom related list on a Zoho Finance > Sales Orders module but it wasn't finding all the Quotes related to this Sales Order.

How?
The quick answer is buried in Zoho documentation and due to the searchRecords function requiring it's 5th parameter which defaults to "not converted" records:

<variable>=zoho.crm.searchRecords(<module_name>,<criteria>,<page>,<per_page>,<search_value>,<connection>);

What?
A quick article to document a method of looping through all the records of a module and processing these with the ability auto-resume without processing the same record twice.

Why?
Whether you have a few hundred records, or a few hundred thousand records, we sometimes want to write a function that will check each record and mark it so that the process doesn't repeat on records that have already been checked.

Some solutions have worked in the past where you could simply add a checkbox and do a search where this value is false; but lately this hasn't been working for me. To this end, I have thought of an alternative that I now use frequently in client systems.

How?
The gist is that we add a checkbox called "Processed" which will have a datatype Boolean. Our function will then loop through each record and do what it has to do. The workaround here is that we order this by modified time. When the checkbox gets updated, this modifies the record and puts it at the bottom of the list.

What?
This is an article to demonstrate how to handle commas in a CSV file that were enclosed between two double-quotes. I've added to this the handling of new lines or carriage returns in between a pair of double-quotes.

Why?
Our use case is that we were trying to loop through rows of a CSV file which contained addresses which in turn contained commas. Saving this as a CSV and asking Deluge to parse the data in the appropriate columns was not working as expected.

How?
The quick answer is a regex that will replace any commas between two quotes with a custom string, to be exact:

v_FormattedData = r_Data.replaceAll("(\"[^\",]+)[,]([^\"]+\")","$1|mySpecialComma|$2",false);

What?
An article so that I don't spend so long in trying to find sales persons in Zoho Books.

Why?
My use case is that I want to create a Sales Order in ZohoBooks based on one in ZohoCRM and wanted to assign the sales person.

How?
So after an hour or so trying to get the Zoho.books.getRecords() function to filter the sales persons, I gave up and used a for each loop instead.

What?
A quick article to explain why the full name might appear in the last name field in Zoho CRM.

Why?
We had a customer report the issue that sometimes the full name of a contact was appearing in the last name field and creating a contact called "Firstname Firstname Lastname" (eg. "Joel Joel Lipman" - when Joel is not my middle name).

How?
This is a setting that is enabled by default in Zoho Bookings as documented in the official documentation. Not sure why anyone would want to leave this enabled without applying the fix.

What?
A quick article to remind me how to quickly get a field from a user's settings based on the owner of a record.

Why?
A client had added a custom lookup field to the users settings called "Division" (similar to team name) and wanted any Opportunity record to have a field showing the user's Division. This would help in reporting later down the line.

How?
The following code snippet will get the Opportunity/Deal/Potential record details, then get the Owner frrom the CRM users table, find the value of the custom field and search for this (if it is a lookup to a module - only returns as string), and updates the Opportunity/Deal/Potential record.

What?
A quick article to remind me of the regex to change a date from the format dd/MM/yyyy to yyyy-MM-dd.

Why?
Irrespective of server, organization or user settings, the date handling can vary. If we are getting a date from a CSV or other external source as "dd/MM/yyyy", how do we guarantee that the system will understand the date correctly?

How?
It may be that when obtaining a date string and applying the method .toString("dd/MM/yyyy") is dependent on the settings. But making a date into a SQL format or from largest denominator to smallest in "yyyy-MM-dd" will usually handle the date better.