For Zoho Services only:


I'm actually part of a bigger team at Ascent Business Solutions where we have support technicians and project consultants. Support is for smaller technical fixes but this can include developments, reports or integrations; depending on the size of the task. Projects are for more time-consuming developments such as revamps of the Zoho Suite of apps or on-site training. The advantage of a team is that if I am out-of-office for a day or so, there is always someone at Ascent Business Solutions who can deal with any queries/issues you may have.

Our support rates can be found and purchased at http://ascentbusiness.co.uk/zoho-support-2. A support bundle doesn't have an expiry date. So whether we can do what you want within the bundle and a year later need further support, if there are minutes left on the bundle then there is no additional charge.

Our project rates for bigger developments can be found at http://ascentbusiness.co.uk/crm-solutions/zoho-crm-packages-prices and will involve a dedicated project consultant along with developers who will hold your hand through the development process.

If you want help building a solution for one of the Zoho Apps in the Zoho Suite, contact us on 0121 392 8140 (UK) or by email at info@ascentbusiness.co.uk. You can also visit our website at http://ascentbusiness.co.uk.

I regularly build and specialize in 2-way API integrations for Xero, Shopify and eBay.

Zoho Desk: Re-enable Desktop Notifications after clicking on "Not Now"

What?
This is a quick article to re-enable desktop notifications after having been prompted initially and having clicked on "Not Now".

Why?
I'm not sure when this prompt is supposed to prompt you again. A client of ours had accidentally clicked on "Not Now" instead of clicking on the "Enable". Documented below is how to get this to prompt you again.
Zoho Desk - Re-enable desktop notifications - Prompt

How?
This largely depends on whether you are using the Google Chrome web browser. In this case version 100 and is correct at time of print.

  1. Open Chrome Web Browser
  2. Click on the vertical ellipsis/3 dots icon int the top right
    Zoho Desk - Re-enable desktop notifications - Prompt
  3. Click on “Settings”
  4. Click on “Privacy and Security”
    Zoho Desk - Re-enable desktop notifications - Prompt
  5. Click on “Site Settings”
    Zoho Desk - Re-enable desktop notifications - Prompt
  6. If the ZohoDesk activity appears then click into this,
    Zoho Desk - Re-enable desktop notifications - Prompt
    if not then:
  7. Click on “View permissions and data stored across sites”
    Zoho Desk - Re-enable desktop notifications - Prompt
  8. Click on “zoho.eu” this will dropdown all Zoho apps
    Zoho Desk - Re-enable desktop notifications - Prompt
  9. Click on “desk.zoho.eu”
    Zoho Desk - Re-enable desktop notifications - Prompt
  10. Click on “Clear Data”
    Zoho Desk - Re-enable desktop notifications - Prompt
  11. You will be prompted to confirm, click on “Clear”
  12. Then also click on “Reset Permissions” (usually only if you enabled notifications previously) > Reset
  13. Return to Zoho Desk and you will get the popup to enable Desktop Notification
  14. Click on “Enable”
    Zoho Desk - Re-enable desktop notifications - Prompt
  15. Then click on “Allow” (browser popup prompt)
    Zoho Desk - Re-enable desktop notifications - Prompt


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Joel Lipman
www.joellipman.com

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